I have been complaining about the unsolicited Smart Telecom advisories about their current promos. I have been receiving annoying logos, as annoying as a sexy girl posing with her bikini. I also receive some monotones with .amr format. They say it’s free but if you subscribe you can receive related stuff within a week. I say these were unsolicited because I have not subscribed or activated any of their service. Well, maybe this could be a course to all Smart Buddy or Prepaid subscribers. We are all bound to receive these text spams.
I have been sending “Alerts Off” messages to 211, as stated at end of their text alerts, to unsubscribe, but to no avail. An automated reply says that the service will be deactivated after 2 days or 48 hours but I still receive them, after that span of time. In fact, I still receive these alerts until now when I have already unsubscribed for three times already. I have sent a complaint letter a couple of times already but I always get a “we’ll see to your problem” replies. The customer care hotline is always busy as expected.
To all Smart subscribers who once had this problem, how did you deactivate your text alerts?
Loading ...
http://smart.com.ph/corporate/support/FAQs/Unscubscribe.htm
type stop all then send to the number that usually sends you alert
how to deactivate chikka account?
Nag simula n nman mag nakaw ng SMART ng load sa taong bayan. Di paba ku ntkot sa expose ni SEN. ENRILE. Di parin ku natigil sa pagpa2dala ng alert messages only to steal money from the public. MAHIYA nman ku sa pinagga2wa nyo.
Bwesit na smart yan lagi na lang silang nagnanakaw sa taong bayan na tapat na nagbabayad sa serbisyong nilang bulok. Lipat na lang tau sa globe mas ok pa.