Replacing my Smart Bro Prepaid Kit

These past days, I’ve been experiencing chaotic internet connection with my Smart Bro Prepaid kit.  Although the speed was quite satisfactory,  it keeps on disconnecting, like every 15 minutes! It also sometimes says that the modem is unavailable or has been disconnected when it was detected by my laptop.

So last Friday, I went to the Smart Wireless Center, TriNoma branch to consult about what was happening.  The SIM was working but the modem was defective. Their PCs could not detect the modem also so they’ve decided to replace it.  I had a white version of the modem manufactured by Huaiwie (I don’t know if that was correctly spelled).  They replaced it with the black version manufactured by ZTE. I still have a problem with the connection but at least I wasn’t experiencing it more frequently than before.

OOT: Here’s a good news: The Smart Bro prepaid now charges P10 per 30 minutes from its previous rate of P15 per 30 minutes.  It would be better if they charge by minute not by 30-minute block metering.

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